We understand., challenge., create., deliver., delight.

Unwritten is a strategic communications agency.

Through intelligent and inspirational campaigns, we help your audience understand your organisation, its products, and its services. We always deliver meaningful and measurable results. We are proud of the work we do. Everything we deliver is focused on driving a positive impact and making a difference to the world around us.

Our new website is on the way. We know you’re watching, it won’t be long.

Flame Heating

Northumbrian Water

Stonebridge Interiors

Newcastle University
Business School

The NBT Group


What we do

Research and insight

Every successful and memorable communications campaign starts with the big picture. We understand how the target audience ticks, analyse competitors, audit the market, understand perceptions, and provide insight on the external environment.


We help organisations find their purpose through audience and stakeholder analysis, value proposition, brand narrative, tone of voice, and key message creation. Our tactical marketing and communication plans are tailored to reach the target audience and achieve your business objectives.

Public relations

Through intuitive and inspiring campaign activity, we engage audiences at the right time with the right messages through media relations, stakeholder management, internal communications, social, and events. We create high-quality content for every channel including print, online, social, and video production.


Reputation is currency and it should be nurtured as part of a communications strategy. We build and maintain reputations, manage issues, and deliver crisis communications and recovery strategies. We prepare internal teams through media training, briefings, and strategic counsel.

Digital marketing

Implementing the latest technologies and trends, we build strategic digital marketing campaigns using SEO (Search Engine Optimisation), PPC (Pay Per Click), CRO (Conversion Rate Optimisation), and Affiliate Marketing. We overcome digital challenges to drive engagement, grow communities, and add tangible value.

Creative and digital

We create dynamic brands that thrive, unite people and move audiences. Our robust identity frameworks, visually impactful concepts, and relevant marketing collateral resonate with the target audience and provoke action. We transform on-line relationships with brands, providing unforgettable user experiences and functionally sound websites to reach and mobilise target markets.


We ensure our clients investment can demonstrate a return through bespoke measurement frameworks used to evaluate activity and provide the data needed for internal reporting.

If you’d like to hear more about how we can deliver a positive impact for your organisation, talk to us today.